Online Survey
Author: Inc.com staff ( 02/01/2010 )
How to handle online criticism -- on Yelp and elsewhere
The Way I Work: Paul English of Kayak
Author: As told to Liz Welch ( 02/01/2010 )
Kayak.com co-founder Paul English is obsessed with customer service. That's why he bought the most annoying phone he could find.
Author: Max Chafkin ( 02/01/2010 )
Yelp, the rambunctious and burgeoning customer-review website, can make or break a small business. It can also drive a business owner slightly insane.
7 Secrets to Getting Positive Online Reviews
Author: Inc.com ( 01/31/2010 )
Use Online Surveys to Get the Feedback You Need
Author: Yann Toledano ( 08/25/2008 )
What do your constituents think about your programs and services? What kinds of activities are your donors likely to fund? Should your organization initiate a new program?
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